Photo: Mint Photography

Frequently Asked Questions

COUPLES Businesses
wedBooker is an online marketplace helping wedding couples to efficiently book talented Suppliers and beautiful Venues around Australia. wedBooker is Australia’s first end-to-end platform for Couples to search trusted and reviewed wedding businesses, compare quotes, make bookings and securely pay.

1. Trusted Network of Suppliers & Venues - wedBooker Venues and Suppliers are pre-vetted and verified to ensure Couples are securing professional suppliers and venues for their big day. Our integrated review system provides Couples with the information they need to confidently book their Wedding team.

2. Compare Quotes All In One Place - wedBooker's planning dashboard makes it easy for couples to compare quotes, and choose the suppliers and venues that are most suited to their wedding. We want to help Couples reduce the admin in the lead up to their big day, and to choose quotes that are suited to their budget.

3. Get Married Like a Local, Wherever You Are - Getting married away from home can make it tricky to find the right Suppliers & Venues for your wedding events. wedBooker brings the wedding market to your fingertips, with online bookings and reviews for Suppliers & Venues all around Australia.

Tell us what you need for your wedding day. Whether you're looking for a florist, a photographer, a venue or something else entirely, simply post a job detailing the service you require, and let our professional community of wedding businesses pitch for your work. Using our quick and easy templates, you can specify what you need so that the most suited businesses can send you a quote. Sit back and let the quotes roll in. We'll automatically notify you when you receive quotes, so you can review and compare them in your planning Dashboard. Our integrated review system will allow you to choose the Suppliers and Venues that are most suited to your budget, style and preference. Pay securely & manage your budget. Once you're ready to confirm your bookings, check out safely with our secure payment system. Each booking will be added to your payment tracker so you can easily manage your budget and be reminded when your final payments are due. Help us maintain a professional community. After your big day, you'll have the chance to review any suppliers and venues you booked through wedBooker. We value each Couple's experience, as this helps us to maintain a network of reliable and trusted wedding businesses.
No, wedBooker doesn't charge Couples anything to book on our platform. It is completely free for couples to use our booking services.
Simply click here - it takes less than 30 seconds!
wedBooker’s inbuilt messaging system makes it easier to communicate with the Suppliers and Venues you book, all in the one place! You will be notified when you have new messages in your inbox via your notification method of choice, be it text or email.
When you select a quote that you are happy with, simply check out using your payment method of choice via our secure payment platform (powered by Assembly Payments). Your invoice will then be saved into your dashboard and amounts paid and owing added to your budget.
The booking will be saved to your dashboard. You can then communicate with your Supplier or Venue via wedBooker’s inbuilt messaging system and begin planning your big day!
If due to circumstances the wedding is unable to go ahead, each Venue or Supplier should have its own cancellation policy within their terms and conditions. Be sure to read the Venue or Supplier’s terms and conditions before accepting their quote and clarifying anything you are uncertain about. You can contact us at hello@wedbooker.com for any assistance.
Once you have had your perfect day, we will prompt you to leave a review to help other Couples plan their day.
Use our "reset password" function on the login page and we will send you an email to reset your password . If you’ve forgotten which email address you signed up with, you can contact us at hello@wedbooker.com and we will help you out!
We are here to help with any issues you experience when using our site. We want to make it better for you so please contact us at hello@wedbooker.com
We are sad to hear you are leaving. Please send us an email at hello@wedbooker.com and we will remove your profile for you. Thanks for joining the wedBooker community – we have loved having you. Come back any time! Remember you can always book other events such as hens and bucks on wedBooker. xo
You can learn all about how our Verified Review System works here.
You can view our Content Policy here.
We recommend that you reach out to the business to let them know why you'd like to cancel the booking, using our in-dashboard messenger system. Please note in accordance with wedBooker's Terms and Conditions, once a deposit has been paid for a booking it is at the Supplier/Venue's discretion whether to refund the deposit. Once discussed with the Supplier/Venue and you are sure that you'd like to cancel the booking, you can then go to the Confirmed Bookings tab in your dashboard, and select "Cancel Booking / Request Refund" for that booking. We will then help to process the cancellation as long as it meets the requirements of wedBooker's Terms and Conditions.
wedBooker is an online marketplace helping wedding couples to efficiently book talented Suppliers and beautiful Venues around Australia. wedBooker is Australia’s first end-to-end platform for Couples to search trusted and reviewed wedding businesses, compare quotes, make bookings and pay securely. wedBooker is the first and only platform for talented wedding businesses to advertise their services for free, search for work suited to their skills, and quote on that work for free. We are changing the way that Australian’s book weddings.
  1. Advertise your business for free with no up-front costs
  2. A market of real-time wedding jobs in your area
  3. Get notified of work that suits your business
  4. Get reviewed for the amazing work you do
  5. There are no fees to list your business, quote on jobs or make bookings. You only need to cover the small 1.2% Payment Gateway fee on bookings you win.
  1. List your business for FREE. Join wedBooker, create your business profile and start advertising your services for free. Let us know what you specialise in, and which locations you're looking for work in, so we can automatically notify you of jobs that are suited to your business.
  2. Quote on jobs for FREE. For jobs that suit your availability, you can quickly and easily submit a quote to the Couple using our easy quoting templates. You can customise your quotes to include your business logo, terms & conditions, and any other important details. Using our business planner, you can track the status of any jobs you've quoted on, to see if they've been accepted
  3. Confirm bookings & get paid. When a Couple accepts your quote, they'll make payment on your invoice into your nominated bank account, using our secure payment gateway. If there is a remaining balance to be paid, we'll send them a reminder according to your payment terms, so that you don't need to be chasing invoices.
  4. Get reviewed & grow your business. We want you to be rewarded for the amazing work you do. Our rating system allows Couples that have booked your services to leave honest reviews after their big day so future Couples can be assured of your skills. By growing your wedBooker star rating, you can secure more work and grow your business.
There is no cost to advertise your business, quote on jobs or book work with wedBooker. You simply need to cover the payment gateway fee of 1.2% for bookings that you secure through the platform. There are no other hidden fees and no lock in period. You can read more about our Fees here.
No, there is no lock in period with wedBooker. You can advertise with us for free, for as long as you'd like to. It's as simple as that. If you no longer find wedBooker helpful, you can cancel your account at any time.
Simply click here - it takes less than 2 minutes.
When a Couple selects your quote, they will be directed to pay in accordance with your quote. We will notify you once they have paid and payment should be in your bank account within 2 working days.
We will approve your profile within 24 hours.
Be sure to upload any professional photos you have that showcase your work. The more work you win, the more reviews you will get.
We will notify you of jobs suited to your profile. You can also visit the find work page when logged in to search jobs that work for you.
When you are logged into your business account, you can view all currently available work by clicking on "Find Work". From here you can click on a job to see the details of what the Couple is looking for. If you think you are suited to this job, then you can simply click “Quote on Job” and it will take you to an easy quoting template to submit your quote to the Couple.
It will be sent directly to the couple for their review. You will be notified when they accept or decline your quote. All quotes will be saved in your Dashboard for easy tracking.
We will notify you in your dashboard and via email.
When you complete work on wedBooker we will encourage Couples to leave you a review.
Use our “reset password” function on the login page and we will send you an email to reset your password . If you’ve forgotten which email address you signed up with, you can contact us at hello@wedbooker.com and we will help you out!
If you’re experiencing any issues, please contact us at hello@wedbooker.com and we will help you out!
Use wedBooker’s integrated messaging system so all your messages are saved in the one place and linked to the applicable job.
All invoices are saved in your dashboard under the “Payments & Invoices” tab.
Go to your “payment settings” in your dashboard.
We are sad to hear you are leaving. Please send us an email at hello@wedbooker.com and we will remove your profile for you. Thanks for joining the wedBooker community – we have loved having you. Come back any time!
No, we have a pre-vetting process to ensure the integrity of our professional community.
Yes, simply click “edit profile” in your dashboard. We are always on hand to assist you to build and improve your profile so you can access more work.
This will depend on the service you are providing. We encourage you to seek advice from an insurance broker to ensure you are covered.
Not a problem, we can help you out! contact our team by emailing hello@wedbooker.com and we will arrange for a photographer to come and visit you for a small fee to get photos you can use not only on wedBooker but on your own website and marketing material.
You can learn all about how our Verified Review System works here.
You can view our Content Policy here.

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